Alzheimer's Communication Tip, No More Blah Blah Blah

By Bob DeMarco on September 17, 2014

Alzheimer's Communication Tip, No More Blah Blah Blah

In Alzheimer's World if you use too many words, or engage in long explanations, all you are really saying is Blah, Blah, Blah - Blah Blah.

One of the hardest things to do as an Alzheimer's caregiver is learning how to understand, cope, and communicate with a person living with dementia.

Learning how to communicate effectively requires change. How hard it is to change the way you have been doing things with a person you have known all of your life? How hard is it to change a pattern of communication that has been ingrained in you all your life?

Darn hard. Although, I might use a few different choice words to explain this if I was talking to you in person.

The bottom line here. Beyond a certain stage in the progression of Alzheimer's, communicating in the same way we have all our lives will not work well with a person living with dementia.

Let's understand this first.

When the brain's hippo campus stops working properly, new memories no longer get converted and stored in the brain of a person living with dementia.

Think about it. By the time I stopped trying to explain to Dotty why she would enjoy doing something, or why she shouldn't be thinking the way she was thinking, I doubt she had a clue what I was talking about.

By the time I got to the last words, she could no longer remember my first words. In other words, everything I was saying failed to compute, failed to communicate.

It finally occurred to me that when I said too many words my mother would get confused, or frustrated, or even angry.


Once I made it to Alzheimer's World (formerly Dotty's World) I started paying attention to my mother. I payed attention to the look on my mother's face. If I was saying something nice and she had the wrong look on her face, in other words like I was saying something mean, then I was failing to communicate effectively. Now, I could have blamed her, don't we all? But instead I started blaming me.

Now if you stay in the real world all the time and continue to communicate as if the person living with dementia is right there with you, it won't work well, and it might not work at all.

My problem was simple. I understood that Alzheimer's was ravaging my mother's brain, and I understood that much of her erratic and challenging behaviour was being caused by Alzheimer's, but when I was operating in the real world I just couldn't switch gears. In the real world I would get angry, frustrated, confused, and often bent out of shape. This every happen to you?

The real problem was in my own brain. I had been doing things a certain way my entire life in the real world, and the way I was doing things worked just fine. In this case, however, my brain would not adjust to Alzheimer's.

So I made this new place in my brain - Alzheimer's World. I physically made my giant step to the left to signal my brain that we were going in - into Alzheimer's World. The step to the left was more or less the switch. Like a train switching tracks. I had to throw the switch in my brain before I could adapt.

Eventually, I realized I was drowning my mother with too many words, I decided that I needed to say as few words as possible. Interestingly, this led to greater use of nonverbal communication. Sometimes I didn't need to say anything. Ever tried that?

Sometimes all I needed to do was smile. Sometimes all I had to do was stick out my hand, and let my mother take it. Sometimes I just put my arm around her shoulder and my head on her head.

For example. Instead of a long explanation of what we were going to do, I stuck out my hand and said let's go. Amazingly she took my hand and started moving even before she asked, where are we going?

Instead of explaining where we were going, I smiled and said, to have fun. Little did she know that I was the one that was going to have the most fun after she took a pee without a fight about it.

One of the best things I learned was how to meet meanness with kindness and nonverbal communication. When my mother would say, "get out, I don't want you here, I can take care of myself". Instead of getting all bent out of shape, I took my giant step to the left. I reminded my brain we were going into Alzheimer's World - I threw the switch.

Once in AW instead of being mean right back at my mother I did the opposite of what my real world brain told me to do. The exact opposite. I smiled, waited for the eye contact, and then went over, put my arm my mother's shoulder, put my head on her head, and told her, "I'm here, I am not going anywhere, and I am taking care of you". I held on and kept my mouth shut. Ever tried that?

Instead of running into her bedroom and whimpering after she said something mean to me and I overreacted, my mother seemed to calm down. I was very calm by the way because I learned over time that less words and better nonverbal communication lead to less pain and more happiness. For both of us. By the way, I know it worked because my mother stopped telling me "to get out". And better yet, we had reinstated the bond we had before AD.

In case you didn't already notice here on the ARR I am a man of many words. But in Alzheimer's World I learned that the Blah Blah Blah lead to heart ache and emotional pain.

If you say too many words it is likely that the Alzheimer's patients will forget what you are talking about before you get to your point. Long explanations don't work. Long defences of yourself don't work.

Smiles, hugs, and things like touching hands do work.

Why do they work?

Well, for one reason the Alzheimer's patients continue to understand what these nonverbal messages mean. They understand this because the information was stored in their brain a long time ago. It was stored in the brain before the hippo campus stopped working effectively.

Forget the Blah Blah Blah. Take a step to the left. Leave the burden behind.

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By Bob DeMarco| September 17, 2014
Categories:  Dementia

About the Author

Bob DeMarco

Bob DeMarco

Bob DeMarco is the Founder of the Alzheimer's Reading Room (ARR), and an Alzheimer's caregiver. His mother Dorothy lived with Alzheimer's disease.  Bob is a recognized expert, writer, speaker, and influencer in the Alzheimer's and Dementia Community worldwide. The ARR Knowledge Base contains more than 4,000 articles. Bob lives in Delray Beach, FL.


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